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BuySeniors FAQs Contact BuySeniors FAQs Contact 716-512-6336packages About Legacy Studios Legacy Studios is a full service photography studio that is dedicated to making students shine! We are one of the Nation’s largest School Photography companies with a presence in 23 states from the northeast to the southwest. Yes, we are big, but our local offices provide a customer service experience which is the catalyst for our growth. Our goal is to offer you and your student memories that will last a lifetime. SERVICES OFFERED We offer a wide range of popular packages to suit your needs and budget . Our packages include high quality, printed photographs as well as digital images. PURCHASE PHOTOS If you want to print your own pictures, we also offer digital only packages that include one or all poses. Print an unlimited number of professional quality photos—whenever and wherever you choose. About Legacy July 1st, 2022 legacy search-for-your-school Find Your School Type in your school name in the search bar to find your schools page and schedule your photo appointment. Generic selectors Exact matches only Search in title Search in content Post Type Selectors For select underclass sittings only. Visit our senior site for senior sittings. Search for Your School January 23rd, 2024 legacy showcase-slider Showcase Slider January 23rd, 2024 legacy cta-section EMAIL US CALL 716-512-6336 CTA Section January 23rd, 2024 legacy new-exciting-offers SPORTS LEAGUES DEPARTMENTS DANCE SENIOR SMILES New Exciting Offers January 23rd, 2024 legacy ordering Showcase Sittings For select schools Legacy Studios offers Showcase sittings for graduating Seniors! A Senior Showcase sitting is the ultimate way to take your portraits to the next level. Spend an hour with a dedicated photographer at the location of your choice. SCHEDULE SENIOR PORTRAITS We are proud to announce that this offer now extends to the USNA and USMA! Legacy Studios is very proud to have been selected to photograph the US Naval Academy midshipmen, and the US Military Academy at West Point. Founded in 2008, Legacy Studios prides itself on the finest portraits and the highest customer service. NAVAL ACADEMY PORTRAITS WEST POINT PORTRAITS Showcase Sittings January 23rd, 2024 legacy faqs FAQ’s When will my photos be posted online for viewing and ordering? You can view digital proofs and order your photos online with your qr code or gallery password about 2-3 weeks after the photo date. How does Underclass Retake Day work? If you would like to have a retake photo, please make sure your child has another photo taken on your school’s retake day. While Legacy Studios will allow anyone to have a retake, it’s at the school’s discretion whether they will allow your child to leave class. Please have your student turn in their original package to the photographer. If you purchased a digital download, please print out the receipt to show the photographer. We will then process a replacement package for your child. That retake photo will now be the new yearbook pose. What is a Family Plan? If you have 3 children in schools that we photograph ( Fall underclass portraits ONLY), you will purchase two and get the rest of equal or less value. The easiest (and quickest) way to process your orders in our family plan is the following: Place and pay for the orders (or pre-orders) for the first 2 students online ( Fall underclass portraits ONLY). Then please email us these order numbers along with the names of the remaining students and any specific background choices you may have and we will place the remaining FREE orders. If you are wanting to pay by check, you can mail all the order forms with a check for payment of 2 packages to the address below. If you have already paid for all your orders, please email us the order numbers or student’s names and we will be happy to refund any orders over 2 packages. How can I place an order? There are four ways to place an order: Order online using your Online Code or QR Code. FIND MY CODE Email our Customer Care Department any time at customercare@legacystudios.com Call our Customer Care Department at 1-716-512-6336 (Monday-Thursday, 11am-3pm) Mail your completed order form with payment to our studio: Legacy Studios, 86 Roseville Road, Andover, NJ 07821. How do I access my photos online? Visit our Buy Pictures page. In the search field on the page, enter the code listed on your order form. FIND MY CODE Enter your email. This is used to send you your digital images and offers. To view a larger version of an image, click on the thumbnail image. Click the Buy button to order any package option or image. How do I add retouching to my photos? Retouching is available for an additional fee on all orders. Once your item is placed into the cart you can choose retouching using the Options” tab. This will only retouch the image(s) for your order. It does not retouch either the proofs or the yearbook image. You must contact customer care by phone or email if you want the yearbook image retouched. What do I do if I don’t know my gallery code? Follow this link: FIND MY CODE OR, email us at customercare@legacystudios.com with the student’s full name. Our Customer Care department will retrieve and send your gallery code via email. What is the Digital Download? Digital Download is a package option that includes the digital version of your portraits with copyright permission to share or print the photographs. When you purchase a Digital Download package, Legacy Studios sends you a link to the email address you provided at checkout. When you visit the link, you can download your images directly to your computer. The copyright attached to the email gives you ownership of your photos. We cannot provide refunds on digital downloads since customers receive the copyright at purchase. Once I place an order, how long will it take to receive my package? Orders can take up to 4-6 weeks and are delivered via UPS and USPS. Can I change or cancel my order after it’s been placed? After an order is placed, it goes directly into production; therefore, we are not able to change or cancel an existing order. Do you send prints to foreign countries? Our international shipments are limited to prints that are 8×10 or smaller in size. Please contact us to place international orders. FAQ’s January 30th, 2024 legacy Contact Information Phone: 716-512-6336 Email: customercare@legacystudios.com Facebook: @legacystudiosphotography Mail: 86 Roseville Road Andover, NJ 07821 US Contact Us Questions? Ask our live chat, or click below! Submit Request Need your underclass gallery code? 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